Gaming Support

[maxherrin]

Hey I have the same issue, should I just do the thing you said here? Its been about a week since the purchase but I still have the receipt and box if its needed.

[AndrewB-BBY Social Media Specialist]

Welcome, maxherrin,

Thank you for taking the time to stop by our community forums and letting us know about your purchase. I'm sure you're looking forward to giving this game a try, I know if I were in your shoes I'd want to get this downloaded as quickly as possible. I appreciate you reaching out and would be glad to see how I can best assist you in getting this.

I'd like to start off by reviewing your original purchase and will need to gather a bit more information to do so. Can you please send me a private message with your:

Full name

Email address

Phone number

Customer service PIN (located at bottom of receipt)

You can send me a private message by clicking the blue button at the bottom of this post across from my name. I'll keep an eye out for your message!