11-12-2022 05:57 PM
Good Evening, John.
Welcome to the Best Buy Forums!
Thanks for reaching out. I'm sorry to hear that you are having issues with your order. I'd love to help. Please send me a private message with your full name, number, and email so that I can better assist you. I am currently heading out of the office for the weekend, but shall return Tuesday morning to assist. Looking forward to speaking with you then.