10-09-2021 11:19 AM
Thank you for taking the time to stop by our community forums and letting us know about your purchase. I'm sure you're looking forward to giving this game a try, I know if I were in your shoes I'd want to get this downloaded as quickly as possible. I appreciate you reaching out and would be glad to see how I can best assist you in getting this.
I'd like to start off by reviewing your original purchase and will need to gather a bit more information to do so. Can you please send me a private message with your:
Customer service PIN (located at bottom of receipt)
You can send me a private message by clicking the blue button at the bottom of this post across from my name. I'll keep an eye out for your message!