Gaming Support

[Happysmash77]

Hello. I have just bought this Shantae and the Seven Sirens box with the plushie and digital game code. Unfortunately, it seems the code is not in the box or on the receipt. Is there a way I can receive the download code? I still have the receipt with me.

[AndrewB-BBY Social Media Specialist · Accepted solution]

Good afternoon, Happysmash77,

Welcome to our community forums. While I haven't given this series a try, I've heard great things about it. I'm sure you're looking forward to getting this game downloaded and start playing and I'd be happy to see how I can help.

To get started, I'd like to review your purchase information. I will need some more details in order to get started. Can you please send me a private message with your:

Full name

Email address

Phone number

Customer service PIN (located at bottom of receipt)

You can send me private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.

[Happysmash77]

Thank you for your help.