Gaming Support

[RichL56]

Hello, I have the same issue as well, bought the plush but no code came out in the receipt. Should I send a private message to you or to another specialist? Thank you.

[SeanM-BBY Retired: Social Media Specialist]

Howdy, RichL56,

Welcome to our forums!  No matter which Moderator you send your message to, we’re all happy to help you get the code you’re looking for, so you’ve certainly come to the right place! 

In order for me to track down the Shantae and the Seven Sirens code you’ve been expecting, I’ll just need you to send me a private message with the following information:

• Your first and last name
• Your phone number
• Your email address
• The “Customer Service PIN” from the bottom of your receipt

As mentioned, you’ll want to use the blue “Private Message” button in my signature to get this sent my way, and if you’re using a mobile device to access our site, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Looking forward to hearing from you,