07-30-2021 11:59 AM
07-30-2021 12:30 PM
Hello there, Karomaz!
Thanks for writing over, and welcome to the Forums! I'm sorry to hear you're running into the same issue. We can absolutely look into it as well. Could you reach out to me through a Private Message and verify your full name, phone number and email address as well? Then, we can get digging.
|Caleb H|Social Media Specialist | Best Buy® Corporate|
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07-30-2021 06:08 PM
Moved to its own topic!