Gaming Support

[AtticusMJ]

I have this same problem
I had game pre-order back in 2019 and before the game came out I asked someone via the chat system and they said it would be applyed

Game came out and I've gotten it now and waited a while
Never got it so I reachout someone via chat again they say they can't and that past person LIED TO ME and they STILL can't do anything

So here I am

Going DM ya hope can help

[SeanM-BBY Retired: Social Media Specialist]

Greetings, AtticusMJ,

Welcome to our forums!  Like anybody, I love getting some perks for pre-ordering any games I intend on adding to my collection, so I would certainly want to make sure I’m not missing out on a $10 gift card either.

I see you’ve sent me a private message regarding this matter a few minutes ago, and I’ll be replying to your message in a bit.  To read my message, you’ll need to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you. 

See you up there,