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Posts: 1
Registered: ‎05-04-2019

Re: No digital download code ever received.

I am experiencing the same issue! It’s ridiculous that I don’t get the digital code upon purchase. Best Buy is the only company I have had this issue with. Amazon provides the digital code immediately after purchase. Yet here I am with Best Buy... waiting... I also find it to be rather deceiving that my purchase status says “Ready to Redeem”, when that is very clearly NOT the case.
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Registered: ‎09-29-2008

Re: No digital download code ever received.

JG1200,

 

Welcome to our community. I'm very sorry to hear you have not yet received your code and I regret any inconvenience to you.
 
Please visit our article, Game Codes - Read Me First, for assistance receiving your code.
 
I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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