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Registered: ‎01-04-2019

Re: No digital code for Battlefield 5

[ Edited ]

Same issue here ( see Case ID #{removed per forum guidelines} Digital download copy purchased 12-18-18 at Naples Fl. Altho the Digital Download card says code will be on receipt-it wasn't. Spent a half an hour on line with Bestbuy chatting with Eddy {removed per forum guidelines} on 12/28/18. He assured me they would look into the matter and contact me with in 24 hours. Nothing happened. Returned to the Naples Bestbuy and requested a refund as with no code all I had was a 60 dollar piece of cardboard. Was told there would be no refunds on downloads. replied I wouldn't be there if I had actually gotten a download. Another tech assured my they were working on it and would respond with in 24 to 48 hours. This was on 12/31/18. It is now 1/4/19 still no response. Tried the chat line on Bestbuy doesn't appear to be staffed.