Gaming Support

[Spooki]

I just bought the Plushie today and the same thing has happened where I don't have the download code. I have the receipt as well.

[Spooki]

Hey. I have the same issue. Purchased the plush and had no code on the receipt. I still have the receipt. Thank you

[Kayla-BBY Social Media Specialist]

Hey, Spooki,

Thanks for reaching out about this situation with Shantae and the Seven Sirens. Typically, codes should arrive pretty quickly after purchase so long as it was connected to your account. I'll be more than happy to look into this further to see what I can do to help.

To get started, please send me confirmation of your full name, phone number, email address, and either your order number or customer service PIN from the bottom of your receipt. As you may already be aware, if you're logged into the forum from a PC, you should see the blue "Private Message" option next to my signature below this post. I look forward to hearing back!

Thanks,