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Posts: 1
Registered: ‎03-16-2019

Re: Missing digital code for game

Im having the same exact problem and it my purchase history says that I received the code over email.  I looked through every email I have gotten since I purchased it and none contained a code.

Posts: 846
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Registered: ‎11-30-2015

Re: Missing digital code for game

Hello, freebox!

Welcome to the Best Buy Forums! Thanks for posting with us today.

I'm sorry for any troubles that you've encountered receiving your code. If your online order status shows that an email was sent with the code, we would expect that it would have made its way to you. Just to double check, have you looked into the junk, spam, or promotions folders that might be in place through your email provider?



Fey|Social Media Specialist | Best Buy® Corporate
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