Gaming Support

[Fireblade50]

Hi, I have the same problem except I have full access to my email with no code in my email whatsoever and I have checked every folder imaginable. I've been calling Best Buy for a while and they're always busy.

[AndrewB-BBY Social Media Specialist]

Hi there, Fireblade50,

Thank you for stopping by our community forums and letting us know about your purchase. I'd be glad to take a closer look at this to see what I can do to help you get this code and start playing this game.

I'd like to start out by reviewing your purchase history and My Best Buy account information. I will need a few more details in order to get this process started. Can you please send me a private message that includes your:

Full name

Email address

Phone number

You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message!

[wrench248]

I have the same issue. I sent you a private message Andrew.

Thanks!