Gaming Support

[IggyNoPop]

Hello there! I know this isn't my thread, but I actually have a similar issue. When I added the game to my cart, the steelbook was below it ($19.99 value in small letters!). However, when I go to my order status, it's not listed.

I'll PM you the order number and everything.

[Allison-BBY Social Media Specialist]

Hi, IggyNoPop, and welcome to our online community!

Thank you for posting for support with your steelbook as well. I see you've also sent me a private message, and I will be following up there shortly. Please keep an eye on your inbox!

Happy to help,

[IggyNoPop]

Thank you! I'll keep an eye out for that and my order status page and look for changes.

[Allison-BBY Social Media Specialist]

Sounds great!

I hope you see that steelbook added sooner than later. I'm sure you've been looking forward to this game release and that pre-order bonus! Please let me know through private message if you're not seeing that steelbook added back on to your order as the release date nears.

Regards,

[IggyNoPop]

Thanks again.

Small update. While my own order hasn't had the steelbook applied, I did just notice an individual listing for it go up.

https://www.bestbuy.com/site/scanavo-mass-effect-steelbook-multi/6450326.p?skuId=6450326

Can't be purchased, of course, but hopefully this means they'll start adding them to orders soon.

[bobberuchi]

Game developers are really missing out with steel books.  They should never offer them for free on popular titles.  They should make it a $20 add on

[IggyNoPop]

Uh..............no.

$10. At most. For every limited/collector's edition I have, when you break down the goodies that come inside the box, the steelbook is almost always an extra.

So, no. I don't want to pay $20 for what is already a very popular free pre-order incentive. Much less $20. For that much, I could buy two movies, in steelbooks, right here at Best Buy lol.

[bobberuchi]

My meaning was the steel books cost money for the game developers to produce. And it is foolish for them to use them as an incentive for a game that is already going to be wildly popular.

They are literally bleeding money on them.