Gaming Support

[Ranpaq]

My order is still delayed as well.

I don't understand why they can't send us the digital game code when the digital deluxe edition is exactly what comes with the collectors edition anyways. I find that also ridiculous but it is what it is. I just want my preorder code for the onyx hippogriff. No amount of money can buy that code if our preorders can't be sent. If this is somehow cancelled, I want a preorder code alongside the digital deluxe edition and credit for the price difference between the deluxe and collectors.

Please help us

[Caleb-BBY]

Hi Ranpaq,

Thanks for sharing this with us here on the Best Buy Forums. I know it can be frustrating when something like this is delayed, especially when you've really been looking forward to it, so I'm concerned to hear this. I'd be happy to take a look into this and see what we can do to help. To get started, can you send me a private message that includes your full name, email address, and phone number? You can do so by clicking the blue button to the right of my signature.

Best Regards,