03-20-2020 12:20 PM
That simply means there are none available to purchase. And pick up in store
03-20-2020 01:20 PM
Thanks for letting us know that you are still unable to pick up your copies of Doom Eternal. These are unprecedented times, and our stores and operations are changing moment to moment in order to adjust all across the enterprise, often with short notice. I'm sorry for the confusion that this is causing. We're working hard across the company to navigate this ever-changing landscape to find answers to all of your questions. Those of you who are unable to pick your orders up due to store closures can expect to receive an email later today with the next steps that will be made available to you. Those of you who have orders that are not ready even though your local store is open should connect with the store for assistance.
03-20-2020 03:02 PM
I received an email from Best Buy telling me that my store was temporarily closed down and that I could either change my pickup store or have it shipped to my home. Unfortunately, when I check my order, it doesn't allow me to make changes.
03-20-2020 03:43 PM
I wanted to pop in and let those of you who are impacted by store closures know that it is unlikely that we will be unable to provide any outcomes that differ from the emails that are being sent out through these forums.