03-20-2020 09:12 AM
Solved! Go to Solution.
03-19-2020 02:34 PM
I pre-ordered Doom Eternal the minute it went on sale after E3, I go to pick it up today at the launch event at my local Rockville MD BestBuy and they have no idea what I am talking about...
After making me wait for about 20 minutes while they talked with support they inform me that there was a hold on my order and that they are hoping that it will clear on it's own....
Could someone here please help me soft this out?
I am using my current vaid bestbuy credit card on the order so I know that is not the problem.
03-20-2020 09:32 AM
03-20-2020 09:35 AM
03-20-2020 09:55 AM
What happens wiht CE is the publisher only make so many each store gets so many based on pre-orders.
Did it say specifically that YOUR pre-order is not available. The CE should show as not available within so many miles for just about every store as I am sure all pre-orders that were available are already sold.
In my case it is not available in my local store but there is one 95 miles away I could walk into and pick up right now
My daugher is on her way across town righ now to pick ours up. And my store says not available
03-20-2020 10:11 AM
03-20-2020 10:14 AM
03-20-2020 10:23 AM
03-20-2020 11:56 AM
Similar issue here -- placed the order for Doom Eternal - Deluxe Edition PS4 in June 2019, not told its out of stock and not available within 250 miles. Am happy to switch to a normal copy that is in stock, but dont want to lose my preorder bonuses or steelbook. Zero helpful communication. Really disappointing as a long standing Elite Plus member.