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Recognized Member
Posts: 120
Registered: ‎08-03-2009
Accepted Solution

Re: Digital download taking forever

Same here. $50 Nintendo eshop digital card. Bought it at 12:18am this morning and I have not received my code. When I sign into my digital locker I can see my purchase and it says instructions emailed but I did not receive them. I also don’t see an option to view the code online.

When I called 1888bestbuy the lady told me 24-48 hours 👎
Recognized Member
Posts: 120
Registered: ‎08-03-2009

Re: Digital download taking forever

If I’m not going to receive this today can we start a refund process for it and I can just stop at the local store?
Posts: 6,082
Topics: 100
Kudos: 127
Blog Posts: 29
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Registered: ‎08-15-2011

Re: Digital download taking forever

Hello benadvanced,


Thanks for purchasing your Nintendo eShop gift card from Best Buy! I've purchased a few things on my Nintendo Switch and I found that it is a very convenient way to purchase. Getting the My Best Buy points on top of that make it even better! I'm sorry to hear you haven't found your code yet.


Based on what you've said it sounds like the code is fulfilled and invoiced on your order, so you should find an email with your code. If it's not in your inbox you may want to check to see if it went to a spam or junk folder.


I'll check our records here and send you a private message with additional information. 


Best regards,

Mike|Senior Social Media Specialist | Best Buy® Corporate
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