Gaming Support

[tvankuiken]

A buddy of mine preordered at the store and the code is printed on the receipt, so no wait that way.

[SilentNova]

I have not received an email yet for it either.

[Allison-BBY Social Media Specialist]

Hello, all!

Thanks for reaching out on our forum. I can understand wanting to receive an update on this pre-order code, as it's an awesome perk to ordering the game. We are currently partnering with our support teams on this, and I will update you all here when I hear back from them. We apologize for any inconvenience!

Regards,

[Melonlizard]

Hi Allison, thanks for the update! I’m not sure if there is a running list of people not receiving early beta access codes for Diablo Iv but I’m also not seeing it populate in my email.

[Allison-BBY Social Media Specialist]

Hi again, everyone!

Early access to the open beta starts tomorrow, and pre-order bonus codes should be sent out beginning at midnight tonight. Please keep an eye on your email including your junk/spam and promotional folders just in case.

Feel free to reach back out with any other questions or concerns! I will be offline until Sunday, so please send a private message to any of our moderators here on the forum for immediate assistance.

Thank you,

[dbill1980]

Thanks, Allison!

[kmkull]

Has anyone gotten the email yet? It’s well past midnight here and I’ve seen nothing.

[Teraptus1]

No email received yet either

[Kaiser499]

No e-mail here yet either and the beta starts in 5 hours.

[Tankeryanker]

Still nothing from Best Buy for me on the Beta key. After talking to support I am highly disappointed in Best Buy. It is amazing that a store that sells computers and software can have IT idiots in support. Never again will I buy software from Best Buy.