Gaming Support

[Davidmr2]

I received my Back 4 Blood ultimate edition that I pre ordered 2 months ago. However I did not receive the pre order bonus steelbook or the in game dlc. I called & tried chat to no avail. Please HELP!!!

[Kayla-BBY Social Media Specialist]

Hi, Davidmr2,

Thanks for reaching out about your Back 4 Blood pre-order bonus. It sounds like things didn't go to plan, so I'd love to look into this further. Can you please send a private message with some additional information? I'll need your full name, phone number, email address, and order number. I look forward to hearing back soon!

Thanks,