Gaming Support

[evankuell]

So I bought a razor gold email delivery code for 100$ on the day of christmas and I still havbe not been sent it. I bought it 12/25/2022 around 12PM and I still have yet to see the code in my email.

[April-BBY Social Media Specialist]

Hello, evankuell.

Welcome to the Community Forums! We are happy to have you here. Although, I do wish the circumstances were happier. I enjoy the convenience of being able to purchase digital codes online, so I can see how not receiving your code in a timely fashion is not ideal. I would be happy to take a look.

I see that you have already reached out through Private Message, so please keep an eye there for a response.

Regards,

[April-BBY Social Media Specialist]

Hello, evankuell.

Thanks again for joining us on the Forums! To ensure all customer inquiries are handled on a first-come, first-serve basis, your Private Messages were forwarded to me for review. I would be more than happy to look into your order for you. 

To get started, please verify your full name, phone number, and email. I will be heading out shortly, so if your reply comes through while I'm out of the office, I will be sure to reach back out to you when I return tomorrow. In the meantime, please check your spam and junk folders. You may also contact us at (888) BEST-BUY, which is (888) 237-8289. Thanks!

Regards,

April-BBY

Social Media Specialist

Best Buy Corporate

[evankuell]

okay i have private messaged you, please check that when you can!