05-13-2019 03:22 PM
My order is stuck on preparing since Saturday and has not shipped. The order arrival has ETA of tomorrow. Has anyone else's not shipped? My edtion is for the PS4.
05-13-2019 03:34 PM
Hi there, projectgamma,
Welcome back and thank you for reaching out to us regarding your pre-order for RAGE 2. It's always exciting when a release is coming up, and I know my husband keeps a close eye on all of his pre-orders as the date approaches. Please know that we do our best to fulfill and ship pre-orders as soon as possible so that they arrive as close to the release date as possible. At this time, I would encourage you to keep an eye on your pre-order and email inbox for any updates.
05-13-2019 04:24 PM
I previously made a post about my concerns of receiving the Pre-Order Bonus DLC along with my copy of the game on time, but now I'm concerned with actually receiving the game on its guaranteed date of "by Tue, May 14". Unlike the previous post's concern about their Collector's Edition shipping (which theirs just did), my copy is not in the 'preparing' state but is still sitting there in a 'Pre-Ordered' state and has been since I placed the order. A separate order that I made on the same day for A Plague Tale: Innocence shipped on Friday so it could arrive tomorrow. I have a hard time thinking that my order will ship with overnight delivery to arrive on time as promised. Any help getting this sorted out would be greatly appreciated. Thank you.
05-13-2019 04:47 PM
so having issues with my orders for rage 2.....preordered 2 copies one says preparing and I cant cancel it the other doesnt say anything but preordered.....makes no progress change(can still cancel and everything) supposed to be here tommorow and I doubt it will be
05-13-2019 05:14 PM
I see my post got merged into this one. I intentionally created a new post since this one was marked as solved and my issue is anything but... hopefully my problem doesn't get buried as a result and I can get an actual answer to my problem and a resolution to it.
05-13-2019 06:09 PM