05-16-2020 04:48 AM
So I wanted to pre order Sword Art Online: Alicization Lycoris Standard Edition on PlayStation 4, and get the pre order dlc but I do not see the pre order dlc offered for the PS4 only on the Xbox One verson lists it.
Is Best Buy out of the pre order dlc for the PS4 versoin of this game or is it just a mistake on the bestbuy website?
05-27-2020 09:37 AM
Good morning, PaulF,
Welcome back to our forums, and thank you for posting your question! My apologies for the delay in our response to your post, as we’ve been working through a bit of a backlog on our Support Forums over the past few days, and it’s causing us to reply to our customers a bit later than we’d typically expect.
It’s always nice to receive some bonus content simply for ordering your game ahead of time, so I completely understand why you’d want to make sure you’re not missing out on this DLC. I’ll be partnering with an internal support team here at Best Buy to verify which versions of the game should receive DLC, and once I have more information for you, I’ll follow up with you here. If you have any additional questions for me in the meantime, please don’t hesitate to ask.
05-29-2020 01:31 PM
Good afternoon, PaulF,
Thank you for your patience while we looked into this pre-order bonus further. I’ve received word that the PS4 version of Sword Art Online: Alicization Lycoris should qualify for the pre-order bonus DLC, and you should expect to receive your code, assuming your order is processed successfully. If you do not receive your code after the game is released, please don’t hesitate to visit our Support Forums again, and I’ll be happy to assist in any way I can.