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Posts: 2
Registered: ‎10-23-2019
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Purchased a hp omen Obelisk and code for call of duty missing

Hello Purchased a HP omem obelisk and the code wasn't on the receipt. After going to 3 stores cause to find it cause when I called prior they said the had them and did not. Got home and realized it wasn't on the receipt. Called the store and they told me it will be emailed to me in 1 hour. It's been a few hours now and no email. How do I get the code ? Spent $1400 on this specific computer because it says on your website it comes with the new call of duty modern warfare.
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New Member
Posts: 1
Registered: ‎10-25-2019

Re: Early Releases at Best Buy

I am having the same problem. I ordered a Nvidia GeForce rtx 2060 super and it says that it comes with cod but I have no digital download email
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Posts: 1
Registered: ‎10-25-2019

Digital Code not received yet, Status = instructions emailed

I purchased a NVIDIA - NVIDIA GeForce RTX 2070 Super 8GB GDDR6 PCI Express 3.0 Graphics Card - Black/Silver which comes with Call of Duty Modern Warfare Standard Edition Windows Digital. My order status for the latter says "We've emailed you instructions to redeem your item," but I've yet to receive any instructions. Any help you can give me would be most appreciated. Thanks!

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Posts: 4,190
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Registered: ‎11-29-2016

Re: Purchased a hp omen Obelisk and code for call of duty missing

Good morning, everyone,

 

Thank you for joining Best Buy’s Support Forums!  In my experience, few things are more exciting than getting a free item with any of my purchases.  A free copy of Call of Duty: Modern Warfare would be a great bonus for anyone, so I can completely understand why you’d want to make sure you’re getting the download codes you all have been waiting for.

 

Lucky for you, you’ve come to the right place for help!  If you still haven’t seen your code in your inbox, spam/junk folder, or your promotions folders, I’d recommend checking out our Game Codes-Read Me First floated post.  Simply follow the steps in this post to get in touch with our Gaming Support team, and I’m optimistic they’ll be able to locate your codes, and help you all get to gaming in no time!

 

If you have any other questions or concerns, please don’t hesitate to visit our Support Forums again.

 

Happy gaming,

SeanM|Social Media Specialist | Best Buy® Corporate
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Posts: 1
Registered: ‎10-26-2019

Re: Purchased a hp omen Obelisk and code for call of duty missing

I have the same problem more or less. My receipt was sent to my email but I did not get any code for Modern Warfare at all. I need help! 

Thank you

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New Member
Posts: 2
Registered: ‎10-23-2019

Re: Purchased a hp omen Obelisk and code for call of duty missing

Still no luck gonna just call my credit card company and report fraud
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Posts: 7,183
Topics: 115
Kudos: 446
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Registered: ‎12-23-2016

Re: Purchased a hp omen Obelisk and code for call of duty missing

Hi, Rob57,

 

Welcome back to the forums.

 

Did you reach out as described in that Game Codes-Read Me First thread? If you did, and never heard back, please send another message in.

 

Thanks, 

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
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Posts: 2
Registered: ‎10-31-2019

Modern Warfare Redemption Code Missing?

Hello, as a gift from a very generous relative of mine, they purchased a new Cyberpower PC for me. That being said, I saw on the one that they purchased that a copy of Call of Duty: Modern Warfare would come with it, as well as a temporary subscription to Xbox Game Pass. If there's a way I can contact a representative somehow we can discuss this further over email.

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New Member
Posts: 1
Registered: ‎11-03-2019

Call of Duty code

We have purchased an omen computer. Where is the free code for the call of duty game on the receipt. We have spoken to the store and have not been able to get a straight answer. Your assistance would be greatly appreciated.
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New Member
Posts: 1
Registered: ‎11-16-2019

never got my call of duty modern warfare promo code that was supposed to come with my graphics card

on nov 8,2019 i bought a gaming desktop from my local best buy. it came with the nvidia rtx 2080 super graphics card. there is a current promotion you guys support that if you buy a qualifying computer or grpahics card you get call of duty modern warfare for free and best buy does indeed support this. as stated on the website itself. sadly i did not receive my promotion code and am looking to obtain it. will provide order details when necessary.