05-06-2019 11:09 AM
Welcome to our online community, here on the Best Buy Forums! Thanks for making your first post with us.
It's always exciting to start playing a new game. I'm sorry to hear about the confusion that's been going on with your codes. I would recommend checking out our Game Codes - Read Me First post to explore what next steps are available to you. If you have any additional questions, or if you do not hear back from our Gaming inbox, please let me know.