Gaming Support

[Frost_IcD]

Ps4 turn on goes threw checking system storage either works or it won't if it does will take me to my profile have to fix external once that fixes after a couple minutes or of I try to load anything it will crash and do it all over again. Also I have already factory reset it.

[SeanM-BBY Social Media Specialist]

Good afternoon, Frost_lcD,

Welcome to our forums, and thank you for reaching out to us for assistance.  As someone who’s done quite a lot of gaming throughout my time in quarantine this past year, I know how important it is to have a system that’s working properly, so it’s disappointing to hear there seems to be an issue with your PS4.

While we’re unable to provide you any repair cost estimates here through our Support Forums, if you’re still in need of assistance, I recommend scheduling an appointment with our Geek Squad at your local Best Buy store, to explore what options might be available to you.  To begin this process, you can schedule your appointment by phone at 1-800-433-5778, or online here.

Regards,