03-14-2020 09:20 AM
I preordered two copies of Nioh 2 Special Edition(one for me and one a gift for a friend for multiplayer) after some issue. Release day came and I got an email stating one shipped and one would be delayed. I was a little upset, assuming it was oversold and stock was an issue but that is clearly not the case. It is available on the website for order with a delivery date of Monday and at my local store. Meanwhile, my order has an ominous "If we cannot get it by April 11th we will cancel it" message. I would simply cancel and reorder but I would then lose the pre-order bonus and I paid via a reward certificate that I don't want to chance losing.
I understand that things are hectic with the current situation. I simply want to insure I receive the game before it sells out. Any help would be appreciated. Even if it is just info on what happens with my reward certificate if I cancel and reorder/pick up in store. I would prefer not to do that but...
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03-14-2020 11:09 AM
think of in store inventory and online inventory as being two different businesses. Inventory is tracked and nearly all online order methods come to you direct from a distribution center. Products that go to a physical have their own inventory.
03-14-2020 12:04 PM
Good afternoon, UndeadBokun,
Welcome back to our community forums. I recenetly got a PlayStation 4 and have been very excited to receive this game as well. I would be happy to help you check on your order to see if I can provide some more details about it's current status. I will need a couple more details so I can further assist you. Can you please send me a private message so I can confirm your:
You can send me a private message by clicking the blue button at the bottom of this post. I look forward to hearing back from you.
03-16-2020 08:28 AM