02-07-2023 07:41 PM
According to the Best Buy site (https://www.bestbuy.com/site/hogwarts-legacy-deluxe-edition-playstation-5/6518307.p?skuId=6518307), pre-ordering the Deluxe edition comes with the Onyx Hippogriff Mount and Felix Felicis Potion Recipe.
A few questions...
1. Why did Best Buy sell me the product when it could not fulfill my order?
2. When can I expect to pick up my order?
3. How can I avoid losing the Onyx Hippogriff Mount and Felix Felicis Potion Recipe if I don't receive the product before Friday?
02-08-2023 08:15 AM
Thank you for joining the Forums, and for reaching out to us here.
I hate to hear your pre-order may be delayed, and would be happy to see what I can do to help. To better assist, please send me a private message with the order information, along with your full name, phone number, and email address. You can send me a private message by logging into the Forums and clicking the blue button across from my signature on this post.
|Katie R|Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available. For future support, you can reach out to us on Social Media or bestbuy.com/support
02-09-2023 09:57 PM
02-09-2023 11:07 PM
02-10-2023 08:21 AM