Gaming Support

[rishiraja]

Hello,

I preordered Cris Tales for the nintendo switch and did not receive my $10 bonus gift card. According to chat I was supposed to receive it automatically once the game gets delivered but haven't gotten it yet. Thanks for your help.

[SeanM-BBY Retired: Social Media Specialist]

Good afternoon, rishiraja,

Welcome back to our forums!  I’m sure an extra $10 Best Buy gift card will come in handy towards your next purchase with us, so I’ll be happy to see what we can do to get that gift card sent your way!

For me to get started in my research, I’ll just need you to send me a private message with the following information:

• Your first and last name
• Your phone number
• Your email address
• Your order number

As you can imagine, we’ll want to keep this sensitive information out of the public view of our Support Forums, so be sure to use the blue “Private Message” button in my signature to send this information to me.  If you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.

Looking forward to hearing from you,