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Posts: 14
Registered: ‎05-23-2017

Pre order question

Let's say for example

Anthem is coming on February 22nd, 2019

Can I make the pre order using a credit card? And is it going to be added to the credit due after pre ordering or after shipping?
Posts: 5,174
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Kudos: 433
Blog Posts: 13
Solutions: 450
Registered: ‎07-27-2015

Re: Pre order question

Hi raulesk8r –


Welcome back to the forums and thanks for posting your question, which I’ll be happy to answer for you.


Yes, you can place a pre-order using a credit card. As stated in the “When am I charged?” section of our In-store and Online Pre-Order FAQ:


“When you place your pre-order we’ll authorize your form of payment with your bank, which results in a temporary authorization hold. After a few business days, the hold should be automatically released and the funds returned to your account. Shortly before release day as your order begins final processing for shipment or store pickup, we’ll reauthorize your form of payment, resulting in another hold. Once your order ships or becomes ready for store pickup we’ll then collect payment.


Please note that pre-orders placed using PayPal are processed differently, and are charged immediately upon placing your pre-order.”


If you have any other questions the FAQ does not answer, please don’t hesitate to post again, and we’ll be happy to advise you further.


Happy Gaming!

Michael|Social Media Specialist | Best Buy® Corporate
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