10-05-2018 12:01 PM
I pre-order a lot of games.
In actuality the funds are NOT taken off your debit card and put back on. Your bank is incorrectly recording an AUTHORIZATION as a PURCHASE. This is not the case.
You are not charged until the week the game ships. Same for a credit card. If there are insufficeint funds at the time they try to charge for your game your order may be canceled.
This is the main reason why I got a Best Buy Credit Card. That and you can get 5% rewards backi.
10-11-2018 10:42 AM
Hi there, Solidsnake777,
We’ve been busier than normal here on the forum for quite some time now, so I apologize for not responding sooner! With how many upcoming, highly-anticipated game releases as of late, I can wholeheartedly understand why you’d want some clarification on how the pre-order process works. You’ve certainly come to the right place for assistance.
As our super user, bobberuchi, mentioned, customers typically aren’t charged for online pre-orders until they ship or are picked up at the selected store location (the one exception to this is PayPal). Instead, customers should expect to see a pending authorization for the full purchase amount appear on their method of payment. When the item ships or is picked up, the authorization should automatically drop and a charge should appear. If you have any further questions about this though, please don’t hesitate to let me know. I’m here to help however possible!
|Alexandra|Social Media Specialist | Best Buy® Corporate|
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