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New Member
Posts: 3
Registered: ‎12-04-2018

Pre-order Bonus emails blank

There appears to be an ongoing issue with the emails for pre-order bonuses. I got a preorder for Just Cause 4 and I had to contact customer service twice. Both times, the reps verified that I had a code that was supposed to be sent to me, however, every time I got an email, it contained no code, but still have the Best Buy website images in it. The second time, I had to get my code directly from the rep and redeemed it over the phone just to make sure it worked. This issue needs to be fixed if people are to continue pre-ordering from Best Buy.
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Member
Posts: 15
Registered: ‎11-29-2018

Re: Pre-order Bonus emails blank

I just did the same and got a blank email for my preorder, literally just came through.
Member
Posts: 15
Registered: ‎11-29-2018

Re: Pre-order Bonus emails blank

I just called them and since I got the blank email, the code was already produced, so they gave it to me over the phone. Easy peasy.
New Member
Posts: 3
Registered: ‎12-04-2018

Re: Pre-order Bonus emails blank

They really need to fix this. Shouldn't have to go through this much effort.

New Member
Posts: 3
Registered: ‎12-04-2018

Re: Pre-order Bonus emails blank