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New Member
Posts: 3
Registered: ‎10-09-2018

Pre-Ordered WWE 2k19

Why don’t I have my preorder bonus code? 🙃
Regular Member
Posts: 32
Registered: ‎03-24-2011

Re: Pre-Ordered WWE 2k19

same here.  i reached out to best buy support on twitter 4 days ago with no response.  I sent a PM to Michael-BBY on here and no response.  

 

Where do we actually get help from? 

New Member
Posts: 3
Registered: ‎10-09-2018

Re: Pre-Ordered WWE 2k19

Good question. I saw another thread that happened to someone else and they told him that it takes up to 72 hours for them to send it to your email.
Regular Member
Posts: 32
Registered: ‎03-24-2011

Re: Pre-Ordered WWE 2k19

I got the game on Friday the 5th.  It's been way more than 72 hours.  

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New Member
Posts: 3
Registered: ‎10-09-2018

Re: Pre-Ordered WWE 2k19

Call them?
Posts: 7,193
Topics: 3,054
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Solutions: 310
Registered: ‎10-10-2012

Re: Pre-Ordered WWE 2k19

Hello all-

 

Our apologies for the late reply to this thread.  Generally, pre-order bonus codes are sent 24-48 hours after game release.  You'll also want to make sure you are checking your spam/junk mail folders and with Gmail in particular, the Promotions folder. 

 

If after that you still haven't seen your code, please follow the directions on our "Game Codes - Read Me First" post found here.  Please make sure you are sending your private message to the Gaming-BBY team.

 

Thanks,

Bill|Senior Social Media Specialist | Best Buy® Corporate
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