Add Product

Search Results:

Reply
Highlighted
New Member
Posts: 4
Registered: ‎07-30-2019

Re: Pre-Order (Digital) of Madden NFL 20

I went to store and they couldn’t help so I called after the two hour wait and told them I need the code today so they are sending it in next 2 hours
Highlighted
Posts: 22,313
Topics: 14,517
Kudos: 364
Blog Posts: 23
Solutions: 415
Registered: ‎10-10-2012

Re: Pre-Order (Digital) of Madden NFL 20

[ Edited ]

Hello all,

 

Madden NFL 20 is here!  I’m sure many of you are waiting anxiously for your codes to be sent out for the digital version of Madden.

 

UPDATE 7/31, 12:56PM CST

 

My apologies for not being able to get this information sooner, but after following up with our support teams, it appears that there was an issue setting up the code delivery for the digital version of Madden NFL 20.  We are currently working through the issue and hope to have the codes sent out as soon as possible.  However, I do not have a current ETA I can provide.

 

Once I have more information, I'll update this thread.

 

We truly are sorry for any inconvenience.

 

These codes generally are sent out after midnight CST on day of release.  Please make sure that you are checking your spam/junk mail folders for the email with your code.  If you utilize Gmail, also make sure to check your Promotions folder, as it may end up there.

 

If after that, you still do not have your game code for Madden NFL 20, please send me a private message with the following:

 

  1. Your full name
  2. Your email address
  3. Your telephone number
  4. Your purchase/order information

Please know that we are currently extremely backlogged, and may not be able to immediately reply, but we will respond as soon as we can.

 

Thanks!

Bill|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Highlighted
New Member
Posts: 2
Registered: ‎07-30-2019

Madden 20 ultimate superstar edition digital

So I was supposed to be receiving a email at midnight with my madden 20 code and it’s currently 3:40pm and I have not received it so someone please help. I feel as though I’m getting cheated out of my money because I was supposed to get two full days of early access.
Highlighted
New Member
Posts: 2
Registered: ‎07-30-2019

Re: Pre-Order (Digital) of Madden NFL 20

I also currently have the same issue
Highlighted
New Member
Posts: 4
Registered: ‎07-30-2019

Re: Pre-Order (Digital) of Madden NFL 20

I called support for 20 mins just to be told Best Buy apparently “ran out of codes” and I should have it within 24 hrs and that was around noon
Highlighted
New Member
Posts: 4
Registered: ‎07-30-2019

Re: Pre-Order (Digital) of Madden NFL 20

Best Buy is a joke, they now informed me they cancelled my preorder for a second time so now I have to physically get my copy Friday and the whole preorder to play early was for nothing
Highlighted
New Member
Posts: 1
Registered: ‎07-31-2019

Re: Pre-Order (Digital) of Madden NFL 20


I’ve been waiting for awhile now for a game I’m suppose to have early access to I’ve been told multiple different times I’d have the time even talked to corporate they were no help so Bill-BBY or somebody could you help me
Highlighted
New Member
Posts: 4
Registered: ‎07-30-2019

Re: Pre-Order (Digital) of Madden NFL 20

Sad to say it’s not coming lol
Highlighted
New Member
Posts: 6
Registered: ‎08-02-2019

Madden 20 PC digital code where is it?

So I'm not sure why I don't have it yet. It's August second 8 hours into the day and still no code? Even mom and pop websites give out digital codes faster than this. After looking over the forums it seems you guys always have problems with digital codes. First time I have done this with best buy, and it will be my last for sure. I'll just did with the manufactor directly or Amazon. I want to know where my code is? This is stupid and ridiculous. Where is my code best buy? 

 

 

Highlighted
New Member
Posts: 6
Registered: ‎08-02-2019

Re: Madden 20 PC digital code where is it?

So far 2 calls and each time the person said nothing and hung up. One person fiddled around with the phone for like 30 seconds than hung up. I mean this is the worst. Never wasting my time with Best buy again.