08-02-2019 08:14 AM
On hold for a mgr. because you fools at best stupid buy are saying i have to wait 24-48 hours for my code? What the! I paid digital pre order to get the game when it comes out. I bought a lot of stuff from you all, never again. Now I see why people go to Amazon and such. Why deal with this. It's a freaking DIGITAL CODE! It's like the easiest thing to do and you still can't do that right? My god...............
08-02-2019 08:30 AM
Hey best buy, if you going to use a 3rd party vendor to answer calls, make sure they know what they are doing or give them access to be able to actually help. What a joke. Never wasting my time with you all again. I wonder if i can take back my sonos and w/d i bought a month ago. I'm going to see. what a waste.
08-02-2019 09:17 AM
08-02-2019 12:39 PM
08-02-2019 02:42 PM
Our understanding is that at this time, all digital codes for full versions of Madden NFL 20 have gone out. That would include the Ultimate Superstar Edition, the Superstar Edition and the Standard Edition.
Please make sure to check your spam/junk mail folders, and if you have Gmail, your Promotions folder for those codes. If after checking those, you do not have a code for your digital game (not pre-order bonuses), please send us a private message with the following:
As we stated previously, please know that we are currently extremely backlogged, and may not be able to immediately reply, but we will respond as soon as we can. If you need quicker assistance, I would recommend contacting us at (888) 237-8289.
08-02-2019 04:31 PM
Received my Pre-order content code, but not the code for the game itself. Now instead of playing on release day before I go to work, I'll have to hope it is waiting when I get home tomorrow morning.
Best buy screwed the pooch on this one, and I will *never* order games from them again. There is simply no reason to buy from retailer that has proven itself unreliable.