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Regular Member
Posts: 45
Registered: ‎01-19-2017

Re: Pre Order DLC Deus X Machina Missing

So i just got the game monday has my order had gotten deyland and i didnt get a code so i guess i will have to message BB. Its annoying seems like with BB you dont get your code for games like 40% of the time.

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Posts: 6,953
Topics: 139
Kudos: 431
Solutions: 319
Registered: ‎11-30-2015

Re: Pre Order DLC Deus X Machina Missing

Hey,

 

I noticed a few of you mentioned that you’re having an issue with sending a private message to our Gaming-BBY inbox. Can you please check out the suggested troubleshooting steps here? They should remedy the issues related to the private message error you’re receiving.

 

Again, if you haven’t received your code here’s the update we provided on Sept. 13.

 

All pre-order bonus codes should’ve been sent out today for this title. If you didn’t receive yours, can you please follow the directions we’ve outlined in the Game Codes – Read Me First floated post? Our friends that work our Gaming-BBY PM inbox would be happy to assist you further, if that’s the case.

 

Thanks,

Mariah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 5
Registered: ‎10-12-2017

Re: Pre Order DLC Deus X Machina Missing



I cleared the cache and cookies; error still shows up on the website. is there a chat system I could use to get with a representative? I can only do quick reply post in the forums and not pm Gaming-BBY.

Member
Posts: 18
Registered: ‎01-30-2015

Re: Pre Order DLC Deus X Machina Missing

If you can pm anyone then you can pm them. Try pm me. There's no difference, as they are a user on the forums with shared access.
New Member
Posts: 5
Registered: ‎10-12-2017

Re: Pre Order DLC Deus X Machina Missing

All is good. I got notified on my phone via email about this forum. I never thought to login in my phone to pm them. It went through so i don’t know if it’s just my computer that’s the issue.