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New Member
Posts: 2
Registered: ‎09-13-2019
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Pre Order DLC Deus X Machina Missing

I pre-ordered Deus X Machina for the Switch and picked it up today. The receipt does not have the preorder bonus. May I get some assistance?
Member
Posts: 18
Registered: ‎01-30-2015

Re: Pre Order DLC Deus X Machina Missing

Same ! I preorder online and paid in full 9/11 picked up 30 mins ago and recieved a rubbish paper with no code.happens every time I preorder with bestbuy. You think we learn by now...Anyway PM as well ,looking to play this weekend.
New Member
Posts: 2
Registered: ‎09-13-2019

Re: Pre Order DLC Deus X Machina Missing

Just realized I spelled the game wrong on my post. I pmd the correct person, so hopefully it appears swiftly.
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Member
Posts: 18
Registered: ‎01-30-2015

Re: Pre Order DLC Deus X Machina Missing

Da
Member
Posts: 18
Registered: ‎01-30-2015

Re: Pre Order DLC Deus X Machina Missing

Yes , Daemon x Machina
Posts: 6,972
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Registered: ‎11-30-2015

Re: Pre Order DLC Deus X Machina Missing

[ Edited ]

Hello, friends,

 

Pre-order bonuses are really sweet! Thank you for letting us know that you might not have received yours for DAEMON X MACHINA. We sincerely appreciated your patience as we did a bit more research into this matter. I do have an update available to share with you all!

 

All pre-order bonus codes should’ve been sent out today for this title. If you didn’t receive yours, can you please follow the directions we’ve outlined in the Game Codes – Read Me First floated post? Our friends that work our Gaming-BBY PM inbox would be happy to assist you further, if that’s the case.

 

Happy Friday the 13th,

Mariah|Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 47
Registered: ‎03-10-2018

Re: Pre Order DLC Deus X Machina Missing

I never got the game or the dlc......it hasn't even shipped yet!

Member
Posts: 18
Registered: ‎01-30-2015

Re: Pre Order DLC Deus X Machina Missing

If it hasn't shipped yet that's another issue. And still no dlc in my email
New Member
Posts: 3
Registered: ‎11-18-2017

Missing Daemon x Machina pre-order DLC

I pre-ordered Daemon x Machina months ago and received the game yesterday, but I didn't receive the DLC code. Usually I get pre-order DLC codes from Best Buy early in the morning on release day. I've seen reports on other forums about people missing this DLC too. Can anyone help?
Regular Member
Posts: 38
Registered: ‎09-21-2011

Re: Pre Order DLC Deus X Machina Missing

I am also miising this pre-order dlc.  I picked up my game and there was no code on receipt nor any email received.  I have checked my email but nothing yet and noticed other people posted even after pre-ordering, pickup, checking email, and they also didn't receive it.

 

This also happens to me almost every time I pre-order for a bonus code.  It’s still happening after several titles and times.  So frustrating.  Why has this never be fixed?  

 

I also sent a private message to the suggested inbox.