Gaming Support

[Jbenedict19]

My order number is {removed per forum guidelines} I recieved a verification code {removed per forum guidelines} but never got second email to get actually card number. This is a gift for my son and we can't redeem it. Please help!

[Alyssa-BBY Social Media Specialist]

Hi there, Jbenedict19,

Welcome to our community! I'm sad to hear that the code has not yet arrived for that PlayStation Plus subscription yet. I can totally understand wanting to check on that, and I hope to be able to assist with this! I'd like to invite you to follow the steps outlined here to see if that code can be located, in addition to checking all your email inboxes, including your Spam/Junk folder, to ensure this wasn't routed to another folder by mistake.

If you still haven't received that code, can you please send me a private message that includes your full name, phone number, email address, and order number so I can further assist? You can send a secure message by using the Private Message button below in my signature.

Best Regards,