12-02-2018 06:46 PM
Hi, I purchased 12-Months of PS+ via the BestBuy.com website on Nov 22nd. I received the order confirmation email and an email verifying my email address but never received the actual code. My order status shows it was emailed but the code is not in spam folder or email box.
Would a BBY Support specialist please contact me so I can PM the order details?
12-15-2018 08:19 AM
01-06-2019 03:29 PM
Please excuse our late response, we've been quite backlogged from the holiday and trying to catch up.
I'd be happy to see if I can help with this, so please send me a private message with your full name, email address, phone number and order number so I can have a look.
You can send me a private message by logging into the forum and clicking on the button across from my name on this post.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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