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Posts: 1
Registered: ‎09-19-2019

Playstation Network gift cards digital code still not received

I bought 2 Playstation Network gift cards just over 9 hours ago, and was wondering if it's normal that I still haven't received the digital codes to access the funds..? 

Thank you for your time

Posts: 4,167
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Registered: ‎11-29-2016

Re: Playstation Network gift cards digital code still not received

Good afternoon, Valerielim,


Welcome to our forums!  I know whenever I purchase a digital game or gift card online, I expect to receive my purchase pretty quickly.  It’s one of the many perks of shopping online, so I completely understand why you’d be disappointed by this delay!


I see you’ve sent a colleague of mine a few pieces of additional information regarding your order, and I’ll be replying to your message in a bit.  To read my message, you’ll want to be logged into your Support Forum account, and click on the orange envelope in the upper right-hand corner of your screen.


Speak to you in a bit,

SeanM|Social Media Specialist | Best Buy® Corporate
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