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New Member
Posts: 2
Registered: ‎04-14-2022

PlayStation e-gift card

It's been almost 8 hours and till haven't reviewed my $25 PlayStation e-gift card that i

paid cash wish with my paypal balance so there shouldn't be any issues with my order since you already got my money it's not like I used a card and there is no balance I used my paypal cash balance and you took my money now where is my card!! I order cards from you every month and not once has it taken this long it's normally less then 20 min and I get my card in the email! But this over 8 hours not receiving my card is unacceptable terrible terrible business! I could see maybe taking an hour which an hour is still ridiculous for an e gift card but my god over 8 hours is such BULL! I need mg card ASAP or cancel my order and I'll buy it else where like I'm going to do in the future as I'm done with you playing with my money! E cards are instant but days later! Such trash company I swear! Mark another unhappy customer down be the last time you get a dime from me playing your stupid waiting games when I paid cash! Send my card now please before I really go off bout you playing games with my money! 

Social Media Specialist
Posts: 31
Registered: ‎10-12-2021

Re: PlayStation e-gift card

Hello, 

 

Thank you for taking the time out of your day to contact us on our forums. We always strive to provide the best customer service possible and I'm sorry to hear that your experience wasn't the most pleasant. Receiving a gift card should be a quick and easy process. I have had a similar issue before so I can understand how you might be feeling. I would like to see if I can assist you in any way. Do you think you could send me a private message with your name, phone number, email address? To send me a private message simply click on the message button in my signature. 

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
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