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New Member
Posts: 2
Registered: ‎12-28-2018

PlayStation card not activated

Hello. I bought a physical PlayStation card online as a Christmas present. The recipient, contacted me and said that he is having troubling redeeming it and that there is an error saying the card is not activated. Please let me know what he or I need to do to get the card activated. Thank you.

New Member
Posts: 2
Registered: ‎12-28-2018

Re: PlayStation card not activated

Hi, I'm still waiting to see if I could get the PlayStation card activated. I wounded up getting the recepient a new one and had him send me the one that wasn't activated since I didn't want him to be without a gift. Please let me know if anyone could help me, otherwise I feel like I wasted $100 for a gift card that can't be used. Thank you, and hope to hear from someone soon.

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Registered: ‎01-03-2013

Re: PlayStation card not activated

Hi there Akkaze, and welcome! 


It's very kind of you to have purchased a PlayStation card as a gift! I'm sure you were as excited to gift it as the recipient was to receive it, making it all the more frustrating when it didn't work as expected. 


I would be happy to take a look at it and see if there's anything we can do. Please see that I am sending you a private message, and keep an eye on your inbox in the top right corner of the page. 


Tasha|Social Media Specialist | Best Buy® Corporate
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