Gaming Support

[Kw20]

We bought two Play Station Store cards this morning, 4 minutes apart. Received the first code emailed right away, we're still waiting 8 hours after the order confirmation email for the second code. These are digital codes through email, how is this even an issue? Please help!

[Meg-BBY Social Media Specialist]

Hi, Kw20!

Thanks for reaching out to us on the Forums. We definitely expect those digital codes to come through ASAP, so I can understand your concern here, especially as you received one code in a timely manner.

I would be happy to look into this and see what I can do to help out with that code. Please send us a private message with your full name, email, phone number, and the order number and I can get started.

Looking forward to hearing from you,