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Posts: 1
Registered: ‎12-02-2018

PlayStation Network $10 Gift Card Not Activated

I bought a $10 PSN card online. A physical card was shipped to me. I scratched the silver to reveal and redeem the code, but got the error message, ""The prepaid card could not be redeemed. Please try again later."

 

I contacted Sony Playstation customer support and they stated, "the issue with the voucher code, it has not been activated by the retailer." and " The code you purchased requires activation by the retailer. This is done by the retailer upon purchase and only the retailer can activate a card."

 

Can someone help activiate this card? Thanks