09-17-2020 07:01 AM
Where did you get the link?
Advanced scammers are quite adept at making copies of web sites by simply acquiring the images
Though an article on CNET about the pre-order event via several retailers.
So I would not worry too much.
09-17-2020 07:23 AM
i didn't get a text i had gotten an e-mail about preorders which i just remembered
09-17-2020 09:12 AM
I'm so frustrated with Sony & Best Buy! Between Sony not giving us any notice as promised, the starting pre orders early, then BB having all kinds of problems it's maddening. First I add to cart, then it says my cart is empty, then it say shipping only, then pick up in store only, then I select a store only to have it knot select the store and the page is screwed up, to after an hour to finally get to the checkout screen, to have it say sold out after trying for hours. Not a good look Sony and Best Buy. I agree there should be a reward type program for spending our hard earned money with them. Live and learn, I'll start taking my business elsewhere I guess. Sad. Sorry for the rant, I'm just so upset
09-17-2020 09:41 AM - edited 10-06-2020 09:47 AM
Good morning, everyone,
Well, now that the initial fervor of pre-ordering the PS5 has died down a bit, let’s address the aftermath.
First off, we apologize for those of you who ran into issues trying to check out with your pre-order last night. No one wants to have their website hang up for customers when they are trying to order, and this is especially true of an iconic console such as the PlayStation.
As much as we would like to, we don’t have the bandwidth to check into each of your orders to see if they completed successfully. As BestBuy.com stabilizes due to the overwhelming number of visitors from last night, if your order completed successfully, you should get a confirmation email, along with your order showing in your account. If your order didn’t complete successfully, any authorizations or holds on payment cards should drop off soon. Please keep in mind that having an item in your cart, does not guarantee its availability. You can find more information on the Terms & Conditions for BestBuy.com here.
To try to anticipate some of the questions that may come up:
At this time, I will be locking this thread, please do not post separately, as those posts will be removed as spam.
Thank you for your patience and understanding. It is my sincere hope that all of you can obtain your PS5 pre-order as soon as possible.
|Bill|Senior Social Media Specialist | Best Buy® Corporate|
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09-17-2020 11:17 AM
I am just surprise of the fact that Elite+ members did not get the early preorders headsup and we were treated like all other customers. What is the point of me spending +3.5k/year here then? It's absolutely out of hand at this point. If I order anything, it takes over a week to deliver. If I wanna preorder an item, it runs out so fast and I have no early access. I need an explanation to this and not just "we are sorry but there is nothing we can do" I am tired of this phrase and it's over used.
I don't want a list of "Here is the benefits of being an elite plus member" because most of them don't even matter. What matters the most is the early access and the shipping time. I need answers
09-18-2020 01:38 AM
09-18-2020 06:30 AM
I pre ordered the PS5 yesterday & received a confirmation email. 24hrs later I received a cancellation email stating it exceeded our quantity orderly limits which has to be a mistake because I only pre ordered one. I've tried calling but I'm military in a deployed location. Any help would be greatly appreciated. Thank you in advance.
09-20-2020 11:12 AM
09-23-2020 10:44 AM
09-24-2020 07:09 AM