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New Member
Posts: 2
Registered: ‎02-23-2021
Accepted Solution

Persona 5 Strikers preorder issue/worry

I preordered Persona 5 Strikers for the Ps4 and I received an email telling me that the game is ready to be picked up but the steelbook is not ready to be picked up yet and it says that they will be “getting more of this item soon”, does this mean they ran out or didn't receive the steelbooks? Just wondering since the steelbook is the only reason I preordered the game and if it is still going to be sent to the store kinda curious how long it would take?
Valued Member
Posts: 53
Registered: ‎07-02-2014

Re: Persona 5 Strikers preorder issue/worry

I’m wondering the same. The steel book was the only reason I got it at Best Buy. If it’s not going to be available then I would like to know now so I can get the digital version instead
Posts: 22,440
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Registered: ‎10-10-2012

Re: Persona 5 Strikers preorder issue/worry

Good Morning, my fellow gamers!

 

I know there’s been a lot of anticipation for Persona 5 Strikers, especially once we were able to offer the additional bonus of the steelbooks, so I can understand wanting to know what’s going on with the steelbook portion of your order.

 

Due to unforeseen circumstances, some of our steelbook shipments didn’t arrive in time to make it out to a few of our stores for release date.  While the impact was not large, we do understand that this is an inconvenience for our customers.  However, we do expect that for impacted customers, the steelbooks should arrive hopefully before the end of the week, if not sooner.  Please watch your order status for updates on the availability of your steelbook.

 

Thank you for your patience and for pre-ordering through Best Buy!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 13
Registered: ‎08-30-2017

Re: Persona 5 Strikers preorder issue/worry

Will any more become avaialbel later down the road? My store refuses to pick up the phone and it is quite a drive to said store just to waste my time if they don thave any of the ps4 steelbook. Kinda dropped the ball with this bonus if you ask me.

New Member
Posts: 3
Registered: ‎12-19-2020

Re: Persona 5 Strikers preorder issue/worry

Store #1540 refused to give me the steelbook and wanted to charge $20 for it even though I pre ordered earlier this month. I would like a followup on this 

Posts: 22,440
Topics: 14,570
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Registered: ‎10-10-2012

Re: Persona 5 Strikers preorder issue/worry

Hello, Omeganuker,

 

We will not have further steelbooks down the road.  Your order status should tell you if your steelbook is ready for pickup or not.  Beyond that, we would recommend either emailing the store through their store page or visiting the store for more assistance.  We would not be able to individually follow up on each order to see if your steelbook is ready. 

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Member
Posts: 13
Registered: ‎08-30-2017

Re: Persona 5 Strikers preorder issue/worry

Maybe if I wasn't on hold for over an hour. Tell them to learn how to answer a phone first. This is such a joke.

Valued Member
Posts: 69
Registered: ‎07-14-2016

Re: Persona 5 Strikers preorder issue/worry

The steelbook isn’t ready for my order as well. I am patiently waiting for said steelbook shipment.

Commenting to follow this thread.
New Member
Posts: 2
Registered: ‎02-23-2021

Re: Persona 5 Strikers preorder issue/worry

*Update: Today at about 2P.M. My BestBuy I had set as my preorder pick-up store received the steelbooks in and sent out emails for everyone to come pick them up Smiley Happy so I now have it and it’s beautiful
Valued Member
Posts: 53
Registered: ‎07-02-2014

Re: Persona 5 Strikers preorder issue/worry

Mine still hasn't been updated yet. Am I still getting mine at this point? If not, then I feel cheated.