Add Product

Search Results:

New Member
Posts: 1
Registered: ‎04-01-2020

Persona 5 Royal PT Edition Pre-Order Unavailable


First post unsure if I'm doing this right but here goes. I placed an order for the P5R Phantom Thieves Edition wayyy back in December when it was first available and now due to COVID-19 my order is unavailable.

Long story short my local bestbuy is closed and without a date in sight for re-opening. So now the game is unavailable and I have until April 8th to modify my order. However it's out of stock and I'm out of luck.

I've spoken to a rep over the phone and they just said sorry nothing you can do. Totally understandable. Any tips or suggestions anyone?

Posts: 6,542
Topics: 227
Kudos: 523
Solutions: 333
Registered: ‎08-21-2017

Re: Persona 5 Royal PT Edition Pre-Order Unavailable

Hello, Icemannn,


Thank you for visiting our community forums. I can certainly understand wanting to receive this order and woul dbe happy to help you explore what options may be available.


I'd like to begin by reviewing your order information and will need a few more details to do so. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking the blue button at the bottom of this post. I'll keep an eye out for your message.

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!