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Member
Posts: 14
Registered: ‎03-03-2017
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Pennsylvania Doom and Animal Crossing release

PA's governor just called for the closing of all non-essential facilities for 2 weeks, if this includes Bestbuy, will this affect these releases? Will I be able to collect them early or should I cancel my orders and buy them elsewhere? I had them pre ordered through my Gamers Club Discount so I'd like to stick with BestBuy but this doesn't sound too promising
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New Member
Posts: 7
Registered: ‎12-09-2015

Re: Pennsylvania Doom and Animal Crossing release

This is the same thing happening in Silicon Valley. I'd like to know if Best Buy will remain open or not and if they can still offer deliveries.

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Member
Posts: 14
Registered: ‎03-03-2017

Re: Pennsylvania Doom and Animal Crossing release

Yeah I even considered switching it to Ship, but only one of my orders had the "Ship it Instead" option. Instead of jumping through hoops and hoping it would be here in time, I might just cancel and download them digitally if I'm unable to pickup. If they don't reply here tomorrow I'll call my local one, didnt wanna bug them too fast since I'm sure they just got the news too
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Regular Member
Posts: 27
Registered: ‎04-12-2013

Re: Pennsylvania Doom and Animal Crossing release

I also wanted to change my Doom Eternal Deluxe Edition to shipping in case my local stores close but am unable to. Hopefully shipping will become an option if there are mass store closings because I used my GCU "farewell" 25% coupon on the game and don't want to lose that discount.
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New Member
Posts: 1
Registered: ‎03-17-2020

Re: Pennsylvania Doom and Animal Crossing release

I preordered ac with the bell bag. Already had it getting shipped to my house but as I'm in PA i dont know if that'll be possible. Hoping they respond soon
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Posts: 913
Topics: 52
Kudos: 245
Solutions: 54
Registered: ‎11-30-2015

Re: Pennsylvania Doom and Animal Crossing release

Hi, Eveyone,

I hope you are all safe and doing well.

At this time, we are unaware of any closures of our Pennsylvania stores, so I would anticipate that you should be able to pick up your orders after you have received notification that they are ready. Our stores will be operating with limited hours. You can find the updated hours for your store on our website.

 

Best,

Fey|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Member
Posts: 14
Registered: ‎03-03-2017

Pennsylvania: Can't pick up my Animal Crossing

Hi there Bestbuy support, so I had a pre order for Animal Crossing for awhile and today the store is closed, workers are inside, and they won't let me pickup my game. I tried to pick it up last night in case of closure and understandably, they wouldn't let me.

As soon as I approached the door an employee opened it slightly and just went "We aren't open and won't be opening" very rudely. I tried to ask nicely if she can just grab my game and she said they're not open, but behind her I see multiple Bestbuy employees.

My big issues is my pre order bonuses and discounts I got from Gamers Club. Yes, I can and will cancel the order and buy it elsewhere. But now I have to buy it at full price and with no pre order bonuses. I'm incredibly disappointed that the workers who are here won't even just go and grab my pre paid online order and hand it to me at the door. Does Bestbuy plan to respond to this in any way?
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Regular Member
Posts: 39
Registered: ‎01-27-2015

Re: Pennsylvania Doom and Animal Crossing release

My wife went to get Doom last night was told.come.back today. The store in Willow Grove has a sign they are closed. I pre ordered the game in June.. I understand with everything going on. But they should be allowed to switch order I stead just says unavailable
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Member
Posts: 14
Registered: ‎03-03-2017

Re: Pennsylvania Doom and Animal Crossing release

@traider79 My store closed as well in Dickson City. An employee was actually there, telling us to leave, instead of just grabbing my prepaid game. I cancelled my order like she told me to, bought it elsewhere, and also posted another topic thread today as well.
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Member
Posts: 14
Registered: ‎03-03-2017

Re: Pennsylvania Doom and Animal Crossing release

I see someone moved my new post to this original post, can I unmark it as answered instead of BestBuy support just hiding my complaints in a thread that looks answered?