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Posts: 1
Registered: ‎09-19-2019

PSN gift card not activated

I have recieved an online order from best buy, I ordered 2 $25 gift cards online. One of them worked, the other one did not, when i called playstation, it said the retailer had to activate the card. I really need help Asap! Thanks

Posts: 1,916
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Registered: ‎07-06-2009

Re: PSN gift card not activated

Hello, PurpleWIns,

 

Welcome to our Best Buy Support Forum! I appreciate you reaching out to us regarding the order of the PlayStation gift cards. Using these can be a great way to get new games or other items, but I can see how having one not work doesn't make it that easy. I'd be happy to look into this further with you.

 

I was also forwarded a private message that you sent regarding this, so I'll be replying there shortly to see what options we may have. Please be on the lookout for that message soon!

 

Sincerely,

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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