09-19-2019 02:09 PM
I have recieved an online order from best buy, I ordered 2 $25 gift cards online. One of them worked, the other one did not, when i called playstation, it said the retailer had to activate the card. I really need help Asap! Thanks
09-23-2019 01:44 PM
Welcome to our Best Buy Support Forum! I appreciate you reaching out to us regarding the order of the PlayStation gift cards. Using these can be a great way to get new games or other items, but I can see how having one not work doesn't make it that easy. I'd be happy to look into this further with you.
I was also forwarded a private message that you sent regarding this, so I'll be replying there shortly to see what options we may have. Please be on the lookout for that message soon!