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Posts: 1
Registered: ‎09-19-2019

PSN gift card not activated

I have recieved an online order from best buy, I ordered 2 $25 gift cards online. One of them worked, the other one did not, when i called playstation, it said the retailer had to activate the card. I really need help Asap! Thanks

Posts: 1,977
Topics: 209
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Registered: ‎07-06-2009

Re: PSN gift card not activated

Hello, PurpleWIns,


Welcome to our Best Buy Support Forum! I appreciate you reaching out to us regarding the order of the PlayStation gift cards. Using these can be a great way to get new games or other items, but I can see how having one not work doesn't make it that easy. I'd be happy to look into this further with you.


I was also forwarded a private message that you sent regarding this, so I'll be replying there shortly to see what options we may have. Please be on the lookout for that message soon!



Melissa|Senior Social Media Specialist | Best Buy® Corporate
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