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Posts: 1
Registered: ‎11-13-2021

PSN digital code not recieved

I've ordered a PNS digital gift card, but haven't recieved any code yet. It's been over 16 hours. My order status is at "Order Received"

Posts: 6,667
Topics: 227
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Registered: ‎08-21-2017

Re: PSN digital code not recieved

Good afternoon, rinna,


Thank you for stopping by our community forums. As someone who uses my PlayStation 5 nearly every day, I know that PlayStation Network offers a ton of great features that I'm sure you're looking to start using. I appreciate you writing to us about this purchase and would be glad to see how I can help.


While these codes are usually available within 30 minutes, they can take up to 24 hours to process in our system. Have you been able to get this code since making this post? If not, please let me know. I would be more than happy to see what options I have to help here on my end.

AndrewB|Social Media Specialist | Best Buy® Corporate
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